kku

An official government website affiliated with the Government of the Kingdom of Saudi Arabia

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Registered with the Digital Government Authority under the number:
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  • University President
    PresidentPresident OfficeAffiliated Entities
  • Vice Presidency
    Administrative AffairsBusiness and Community PartnershipPostgraduate Studies and ResearchEducational Affairs
  • Supporting Deanships
    Quality and DevelopmentkkuResearch and Graduate StudieskkuE-ServicesStudent AffairskkuAdmissionkku
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    English LanguagekkuEntrepreneurshipDocuments and ArchivesAssessment and EvaluationBeneficiary CareDesign ThinkingkkuStudent Care and Counseling
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  • Administrations
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  • Bachelor's and Diploma Degrees
    Preparatory Program Admission RequestkkuRehabilitation Program Admission RequestkkuInternational Students AdmissionkkuBachelor's Programs (Full-Time)kkuPrograms GuidekkuStudy and Test RegulationskkuAdmission Guidekku
  • Applied Diploma Programs
    Applied Diploma Admission RequestkkuDiploma Programs (Full-Time)kkuPrograms Guidekku
  • Postgraduate Studies
    Admission to Postgraduate Programskku

  • Scientific Journals
    Saudi Scientific Association for TeacherskkuHealth ScienceskkuHistorical and Cultural StudieskkuHumanitieskkuIslamic Sciences and StudieskkuEducational ScienceskkuLanguage StudieskkuMoney and BusinesskkuEngineering and Built EnvironmentkkuBasic and Applied Scienceskku
  • Scientific Associations
    Statistical ScienceskkuSaudi Society for Medical EducationkkuSaudi Scientific Association for TeacherkkuSaudi Physics SocietykkuSaudi Society of Governancekku
  • Research Centers
    Advanced Materials and SciencePrince Sultan for Environment and TourismAsir Tourism and EconomicsBee ProductsHealth and MedicineEngineering and Technical InnovationsHumanities and Philosophical StudiesArtificial IntelligenceAsir History
  • Research Services
    Central LibrarykkuScientific Research Portalkku
  • The Repository of Researches and Thesis Papers
    Theses and Scientific Researchkku

  • Literary and Humanitarian Colleges
    Shariah and Fundamentals of ReligionkkuEducationkkuArts and HumanitieskkuLanguages and TranslationkkuLawkkuTourism and HospitalitykkuCulture and Arts in Rijal Alma'akku
  • Scientific Colleges
    BusinesskkuEngineeringkkuScienceskkuComputer SciencekkuArchitecture and Planningkku
  • Applied Colleges
    Applied CollegekkuApplied College in Khamis MushaitkkuApplied College in Muhail AsirkkuApplied College in Rijal Alma'akkuApplied College in Dhahran Al-JanoubkkuApplied College in TanomahkkuApplied College in Sarat AbidahkkuApplied College in Al-Majardahkku
  • Health Colleges
    MedicinekkuPharmacykkuDentistrykkuApplied Medical ScienceskkuNursing in Muhail AsirkkuApplied Medical Sciences in Muhail AsirkkuApplied Medical Sciences in Khamis MushaitkkuNursingkkuNursing in Khamis Mushaitkku

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    • University
      • About KKU
        Leadership MessageAbout UniversityGeneral Regulations and PoliciesCooperation AgreementOffers and Partnershipskku
      • University President
        PresidentPresident OfficeAffiliated Entities
      • Vice Presidency
        Administrative AffairsBusiness and Community PartnershipPostgraduate Studies and ResearchEducational Affairs
      • Supporting Deanships
        Quality and DevelopmentkkuResearch and Graduate StudieskkuE-ServicesStudent AffairskkuAdmissionkku
      • Administrative Centers
        English LanguagekkuEntrepreneurshipDocuments and ArchivesAssessment and EvaluationBeneficiary CareDesign ThinkingkkuStudent Care and Counseling
      • Institutes, Offices, Endowments and Committees
        Executive OfficeInstitute of Studies and Consulting ServiceskkuEndowmentsInternational Advisory BoardData Officekku
      • Administrations
        E-LearningInformation TechnologyKnowledge ResourceskkuCybersecuritykkuInstitutional CommunicationkkuHuman ResourceskkuInternational StudentskkuFinancial AffairsInvestmentkkuPlanning and BudgetInternal AuditLegal AffairsStrategy and InitiativeProjectsEducational ServicesUniversity SecurityCooperation ManagementRisk Management and Business ContinuityScientific PublishingkkuInventory ControlAlternative RevenuesAdministrative CommunicationsVolunteering and Community PartnershipScholarshipGeneral FacilitiesUniversity Property
    • Admission
      • Bachelor's and Diploma Degrees
        Preparatory Program Admission RequestkkuRehabilitation Program Admission RequestkkuInternational Students AdmissionkkuBachelor's Programs (Full-Time)kkuPrograms GuidekkuStudy and Test RegulationskkuAdmission Guidekku
      • Applied Diploma Programs
        Applied Diploma Admission RequestkkuDiploma Programs (Full-Time)kkuPrograms Guidekku
      • Postgraduate Studies
        Admission to Postgraduate Programskku
    • Research
      • Scientific Journals
        Saudi Scientific Association for TeacherskkuHealth ScienceskkuHistorical and Cultural StudieskkuHumanitieskkuIslamic Sciences and StudieskkuEducational ScienceskkuLanguage StudieskkuMoney and BusinesskkuEngineering and Built EnvironmentkkuBasic and Applied Scienceskku
      • Scientific Associations
        Statistical ScienceskkuSaudi Society for Medical EducationkkuSaudi Scientific Association for TeacherkkuSaudi Physics SocietykkuSaudi Society of Governancekku
      • Research Centers
        Advanced Materials and SciencePrince Sultan for Environment and TourismAsir Tourism and EconomicsBee ProductsHealth and MedicineEngineering and Technical InnovationsHumanities and Philosophical StudiesArtificial IntelligenceAsir History
      • Research Services
        Central LibrarykkuScientific Research Portalkku
      • The Repository of Researches and Thesis Papers
        Theses and Scientific Researchkku
    • Colleges
      • Literary and Humanitarian Colleges
        Shariah and Fundamentals of ReligionkkuEducationkkuArts and HumanitieskkuLanguages and TranslationkkuLawkkuTourism and HospitalitykkuCulture and Arts in Rijal Alma'akku
      • Scientific Colleges
        BusinesskkuEngineeringkkuScienceskkuComputer SciencekkuArchitecture and Planningkku
      • Applied Colleges
        Applied CollegekkuApplied College in Khamis MushaitkkuApplied College in Muhail AsirkkuApplied College in Rijal Alma'akkuApplied College in Dhahran Al-JanoubkkuApplied College in TanomahkkuApplied College in Sarat AbidahkkuApplied College in Al-Majardahkku
      • Health Colleges
        MedicinekkuPharmacykkuDentistrykkuApplied Medical ScienceskkuNursing in Muhail AsirkkuApplied Medical Sciences in Muhail AsirkkuApplied Medical Sciences in Khamis MushaitkkuNursingkkuNursing in Khamis Mushaitkku
    • KKU Life
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    Overview
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    • Electronic Participation
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    Overview
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    • Direct Communication: 0172418000external link
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    Related Links
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    • Digital Government Authorityexternal link
    • National Cybersecurity Authorityexternal link
    • Saudi Data & AI Authorityexternal link
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    Copyright © King Khalid University © 2026
    Last Modified Date: 21/05/2026 - 8:00 AM Saudi Arabia Time
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    HomekkuElectronic Service Level...

    Electronic Service Level Agreement - King Khalid University

    Electronic Service Level Agreement

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    In line with the King Khalid University’s direction to offer quality services and aligning with the Ministry of Education’s vision to provide user satisfaction through offering a variety of services in the most accessible and user-friendly way available to users during week days, users are there for  obligated to commit to the requirements and conditions of every service  as set in the service manual. Manuals are to be update accordingly for more information (click here)

    Help and Support

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    King Khalid University portal includes a section for assistance and support for all  university.  A variety of channels are available  within the portal, offering  content, materials and media in various formats, in addition to detailed information and links as forms of assistance for beneficiaries. The  portal  administration at King Khalid University is committed to interacting and responding to inquiries received through the” Contact Us page.”

    Privacy

    kkukku

    King Khalid University portal pays great attention to user data confidentiality.  Privacy  and data protection is one of KKU’s main website conditions. For more information on data  privacy and confidentiality  (click here)

    Levels of Electronic Service Delivery

    kkukku
    No.Service NameService Execution TimeService Availability Time
    1Self-Service PortalImmediate24/7
    2Leave Request5 Working Days24/7
    3Custody Transfer Request5 Working Days24/7
    4Delegation Request5 Working Days24/7
    5Employee Card Requests5 Working Days24/7
    6Performance Charter5 Working Days24/7
    7Performance Evaluation5 Working Days24/7
    8Insurance Registration Request5 Working Days24/7
    9Employee Financial Inquiries5 Working Days24/7
    10Job Data Inquiry5 Working Days24/7
    11Personal Data Inquiry5 Working Days24/7
    12Qualification Inquiry5 Working Days24/7
    13Training Courses Inquiry5 Working Days24/7
    14Personal Documents Inquiry5 Working Days24/7
    15Custody Inquiry5 Working Days24/7
    16Leave Inquiry5 Working Days24/7
    17Academia Portal5 Working Days24/7
    18Applied Diploma Admission Request5 Working Days24/7
    19Bachelor Admission Request for Saudi Students5 Working Days24/7
    20Postgraduate Admission Request5 Working Days24/7
    21Bachelor Completion Request for Diploma Holders5 Working Days24/7
    22Transfer Request to King Khalid University5 Working Days24/7
    23Student Plan5 Working Days24/7
    24Academic Record5 Working Days24/7
    25Official Documents5 Working Days24/7
    26Tawasol5 Working Days24/7
    27My Schedule5 Working Days24/7
    28Academic ProfileImmediate24/7
    29Excellence Rewards (Research Excellence)5 Working Days24/7
    30Faculty Promotions5 Working Days24/7
    31Vehicle Entry Permit Service5 Working Days24/7
    32Medical City Clearance Service5 Working Days24/7
    33Collaborator Account Request Service5 Working Days24/7
    34Educational and Academic Affairs Agency Services5 Working Days24/7
    35IT Support TicketsHigh Priority (4 Hours) / Medium Priority (1 Working Day) / Low Priority (3 Days)24/7
    36Facility Reservation5 Working Days24/7
    37Student Grievance Service (Rights System)5 Working Days24/7
    38Student Excuse Service3 Working Days24/7
    39Self-Service Sales (Nutrition)Immediate24/7
    40Field Education Service5 Working Days24/7
    41EnjazImmediate24/7
    42Mubasher5 Working Days24/7
    43Electronic FormsImmediate24/7
    44Alias NameImmediate24/7
    45EjtimaeiImmediate24/7
    46Event Catering3 Working Days24/7
    47Female Students University Transportation5 Working Days24/7
    48College EvaluationImmediate24/7
    49Electronic Recruitment System for Assistant/Associate ProfessorAccording to the Competition Timeline24/7
    50Academic Recruitment System for Teaching AssistantsAccording to the Competition Timeline24/7
    51Employee Data Update5 Working Days24/7
    52Scientific Journals SystemTwo Months24/7
    53myKKU ApplicationImmediate24/7
    54Internal Cultural Olympiad5 Working Days24/7
    55External Cultural Olympiad5 Working Days24/7
    56Internship5 Working Days24/7
    57Liqaa Service (Remote Appointment)5 Working Days24/7
    58Academic Leadership Nomination Service5 Working Days24/7
    59Student Clubs Management5 Working Days24/7
    60Academic Job Competitions SystemAccording to the Competition Timeline24/7
    61Clearance Service V2.05 Working Days24/7
    62Conference Service5 Working Days24/7
    63Teaching Load Service5 Working Days24/7
    64Leave Interruption Service V2.05 Working Days24/7
    65University Application (Second Version)Immediate24/7
    66Study Plans and Curricula System5 Working Days24/7
    67Teaching Load Service V2.05 Working Days24/7
    68Academic Recommendations5 Working Days24/7
    69KKU Covid19 VaccinationImmediate24/7
    70University Scientific Events Platform5 Working Days24/7
    71Medical Practical Examinations Management Service5 Working Days24/7
    72Technical Services Management System10 Working Days24/7
    73HUBImmediate24/7
    74TahseenImmediate24/7
    75Colleges ReportsImmediate24/7
    76KKU inImmediate24/7
    77Excellence Awards SystemAccording to the Award Timeline24/7
    78Vice Presidency Laboratories Platform (Mesbar)Immediate24/7
    79Approval of Faculty Appointment5 Working Days24/7
    80Human Resources SystemImmediate24/7
    81Digital Wallet for myKKU ApplicationImmediate24/7
    82Leave System5 Working Days24/7
    83R2 Conference Attendance System5 Working Days24/7
    84Interactive Al-Faraa MapImmediate24/7
    85R2 Student Transportation System5 Working Days24/7
    86Imtiaz System – College of Medicine5 Working Days24/7
    87Employee PromotionsAccording to the Promotions Timeline24/7
    88University Skills BankImmediate24/7
    89Contracting System10 Working Days24/7
    90Policy Survey5 Working Days24/7
    91Inquiries and Suggestions3 Working Days24/7
    92Shareek Platform10 Working Days24/7
    93Research Ethics Platform for Living OrganismsOne Month24/7
    94General Cybersecurity PoliciesImmediate24/7
    95Tanfeeth PlatformImmediate24/7
    96Mohtam Housing System5 Working Days24/7
    97Mohtam Procedural System10 Working Days24/7
    98Student Fund10 Working Days24/7
    99Security Survey15 Working Days24/7
    100Question BanksImmediate24/7
    101National Access ServicesImmediate24/7
    102Unified Login PortalImmediate24/7
    103Medical City Reports5 Working Days24/7
    104Laboratory ManagementImmediate24/7
    105E-Services Deanship Training Initiative15 Working Days24/7
    106Mohtam Human Resources System5 Working Days24/7
    107Human Resources Support Services5 Working Days24/7
    108Mohtam Financial SystemImmediate24/7
    109Accounting System5 Working Days24/7
    110Entry PermitsImmediate24/7
    111Administrative Job Promotions SystemOne Month24/7
    112Cybersecurity Communication Platform10 Working Days24/7
    113Student Affairs Deanship Recruitment System15 Working Days24/7
    114Medical City E-Recruitment Portal15 Working Days24/7
    115Applied Medical Sciences Internship10 Working Days24/7
    116Specialized and Standardized Test BookingImmediate24/7
    117Learning Management System10 Days24/7
    118Open Data PlatformImmediate24/7
    119Facilities10 Days24/7
    120Wasl10 Days24/7
    121Smart StudyImmediate24/7
    122Registration in Al-Soudah English Language Development Program5 Working Days24/7
    123Scientific References Auditing PlatformImmediate24/7
    124MubadirunImmediate24/7
    125MirasImmediate24/7
    126Knowledge CenterImmediate24/7
    127Ehtirafi5 Working Days24/7
    128Innovation and Creativity Competition for Deanship Staff5 Working Days24/7
    129Graduation Ceremony InvitationsImmediate24/7
    130About the University and Its HistoryImmediate24/7
    131Service and Procedures Automation IndicatorsImmediate24/7
    132Fikrah5 Working Days24/7
    133Official Transactions Follow-up5 Working Days24/7
    134Flexible Learning Paths5 Working Days24/7
    135FateenImmediate24/7
    136Digital Transformation Strategy Follow-up5 Working Days24/7
    137NewsletterImmediate24/7
    138OsoolImmediate24/7
    139Ajaweed Platform5 Working Days24/7
    140Issuing Accredited Certificates Using Blockchain TechnologyImmediate24/7
    141Electronic Forms – Second EditionImmediate24/7
    142Question BankImmediate24/7
    143Raseen10 Days24/7
    144A+ Service – Knowledge SharingImmediate24/7
    145Scholarship Students Services – Beneficiaries Link5 Working Days24/7
    146Scholarship Requests Management – System Administrator5 Working Days24/7
    147Scholarship Students Services – Users Link5 Working Days24/7
    148Baeth PlatformImmediate24/7
    149Digital Educational PlatformImmediate24/7
    150Student ClubsImmediate24/7
    151Contact DirectoryImmediate24/7
    152Information Technology E-PortalImmediate24/7
    153Digital Transformation AmbassadorsImmediate24/7
    154Saudi Statistical Sciences AssociationImmediate24/7
    155Healthy Abha CityImmediate24/7
    156General Administration of Administrative and Financial AffairsImmediate24/7
    157Saudi Governance AssociationImmediate24/7
    158Saudi Physical Sciences AssociationImmediate24/7
    159Saudi Scientific Teachers AssociationImmediate24/7
    160Saudi Society for Medical EducationImmediate24/7
    161General Administration of InvestmentImmediate24/7
    162General Administration of Human ResourcesImmediate24/7
    163General Administration of Knowledge ResourcesImmediate24/7
    164General Administration of Corporate CommunicationImmediate24/7
    165Scientific Publishing AdministrationImmediate24/7
    166General Administration of International StudentsImmediate24/7
    167General Administration of CybersecurityImmediate24/7
    168Data OfficeImmediate24/7
    169Afaq University NewspaperImmediate24/7
    170Institute of Consulting Studies and ServicesImmediate24/7
    171Design Thinking CenterImmediate24/7
    172English Language CenterImmediate24/7
    173Deanship of Admission and RegistrationImmediate24/7
    174Deanship of Student AffairsImmediate24/7
    175Deanship of Research and Graduate StudiesImmediate24/7
    176Deanship of Development and QualityImmediate24/7
    177College of Sharia and Fundamentals of ReligionImmediate24/7
    178College of Nursing in Khamis MushaitImmediate24/7
    179College of NursingImmediate24/7
    180College of Applied Medical Sciences in Khamis MushaitImmediate24/7
    181College of Applied Medical Sciences in Mahayil AseerImmediate24/7
    182College of Nursing in Mahayil AseerImmediate24/7
    183College of Applied Medical SciencesImmediate24/7
    184College of DentistryImmediate24/7
    185College of PharmacyImmediate24/7
    186College of MedicineImmediate24/7
    187Applied College in Al-MajardahImmediate24/7
    188Applied College in Sarat UbaidahImmediate24/7
    189Applied College in TanomahImmediate24/7
    190Applied College in Dhahran Al-JanoubImmediate24/7
    191Applied College in Rijal AlmaaImmediate24/7
    192Applied College in Mahayil AseerImmediate24/7
    193Applied College in Khamis MushaitImmediate24/7
    194Applied CollegeImmediate24/7
    195College of Architecture and PlanningImmediate24/7
    196College of Computer ScienceImmediate24/7
    197College of ScienceImmediate24/7
    198College of EngineeringImmediate24/7
    199College of BusinessImmediate24/7
    200College of Culture and Arts in Rijal AlmaaImmediate24/7
    201College of Tourism and HospitalityImmediate24/7
    202College of LawImmediate24/7
    203College of Languages and TranslationImmediate24/7
    204College of Arts and HumanitiesImmediate24/7
    205College of EducationImmediate24/7
    Last Modified Date: 15/07/2025 - 08:14 am Saudi Arabia Time