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    HomekkuDeanship of Electronic...

    Deanship of Electronic Services - King Khalid University

    About the Deanship

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    The Deanship of Electronic Services at King Khalid University is the entity responsible for leading and advancing the University's digital ecosystem by delivering integrated technology services, enabling modern e-learning environments, and enhancing digital knowledge resources. Through these efforts, the Deanship supports the University's mission in education, scientific research, and community service while improving the quality of services provided to all beneficiaries.

    As part of its strategic role, the Deanship develops and operates the University's technology infrastructure, manages institutional systems and digital platforms, and continuously enhances electronic services to ensure the availability of a secure, reliable, and resilient digital environment. These efforts support business continuity, improve institutional performance, and enhance the overall user experience.

    The Deanship also plays a pivotal role in empowering e-learning by providing comprehensive digital learning environments, managing learning management platforms, supporting faculty members and students, developing digital educational content, and adopting international best practices in digital education. These initiatives contribute to improving the quality of the educational process, fostering innovation in teaching and learning methods, and achieving outstanding learning outcomes.

    Recognizing the importance of knowledge in supporting education and scientific research, the Deanship develops knowledge resource services by providing access to global information databases, digital libraries, scientific repositories, and advanced information services. These initiatives help establish an integrated knowledge environment that supports researchers, faculty members, and students while promoting scientific productivity and innovation.

    The Deanship adopts international best practices in digital governance, data management, cybersecurity, and business continuity while ensuring alignment with national regulations, policies, and organizational standards. This commitment enhances the reliability of digital services and strengthens the University's institutional readiness.

    The Deanship also leverages emerging technologies, including artificial intelligence, data analytics, intelligent automation, and cloud computing, to develop innovative digital solutions, improve operational efficiency, enhance service quality, and support data-driven decision-making. These efforts enable the University to keep pace with technological advancements and strengthen its competitiveness.

    The Deanship continues to advance the University's digital ecosystem through the integration of information technology, e-learning, and knowledge resources. By doing so, it contributes to achieving the strategic objectives of King Khalid University and Saudi Vision 2030 while building a digital university environment distinguished by innovation, efficiency, and sustainability.

    Dean's Message

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    In the name of Allah, the Most Gracious, the Most Merciful.

    Praise be to Allah, Lord of the Worlds, and peace and blessings be upon our Prophet Muhammad, his family, and all his companions.

    The Deanship of Electronic Services at King Khalid University serves as a fundamental pillar in advancing the University's journey toward digital excellence. Through the development of an integrated ecosystem that brings together information technology services, e-learning, and knowledge resources, the Deanship supports the University's educational, research, and administrative missions while enhancing the quality of services provided to all beneficiaries.

    Guided by the University's strategic objectives and the aspirations of Saudi Vision 2030, the Deanship continues to develop the University's digital infrastructure, strengthen integration among institutional systems and platforms, accelerate digital transformation, and adopt the latest technologies and international best practices. These efforts contribute to improving institutional performance, enhancing the user experience, and ensuring the sustainability of digital services.

    The Deanship places significant emphasis on advancing e-learning by developing modern digital learning environments, supporting educational content, and strengthening digital knowledge resource services. We firmly believe that the integration of technology, education, and knowledge forms the foundation of a university environment that fosters creativity and innovation while remaining responsive to the rapidly evolving landscape of higher education.

    Believing that sustainable development is achieved through partnership and institutional collaboration, the Deanship continues to invest in national talent, promote a culture of innovation, and implement international best practices in digital governance, cybersecurity, and data management. These efforts support informed decision-making, enhance service quality, and create lasting value for the University and its community.

    We pray to Almighty Allah to grant us success in continuing our journey of development and excellence, to make our efforts a meaningful contribution to fulfilling the University's mission and aspirations, and to bless our nation and its wise leadership with lasting security, prosperity, and well-being.

    Dean of the Deanship of Electronic Services

    Hamed Saleh Al-Qahtani

    Vision, Mission, Values

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    Vision

    A digitally leading deanship in e-learning, information technology services, and knowledge resources, dedicated to strengthening capabilities, fostering innovation, and leveraging modern and emerging technologies to enhance the University's academic, research, and societal performance at both the national and global levels.

    Mission

    To deliver an outstanding digital experience in education and knowledge resources by providing a supportive digital governance environment, advanced electronic services, sustainable technology infrastructure, and effective local and international partnerships that enhance operational efficiency, optimize technology investments, and increase the satisfaction of the University community.

    Values

    • Beneficiary First

    • Teamwork

    • Innovation

    • Quality

    • Excellence

    Strategic Pillars

    • An effective digital governance environment and strategic partnerships.

    • An advanced technology environment.

    • Beneficiary-centered services.

    Strategic Objectives

    • Enhance the digital experience for beneficiaries.

    • Deliver high-quality electronic services and platforms.

    • Provide an advanced and secure technology infrastructure.

    • Foster an environment that promotes technological innovation.

    • Build a sustainable organizational environment that enables digital transformation.

    • Maximize the benefits of digital learning.

    • Develop the physical and digital environment for knowledge resources.

    Deanship Agencies

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    Vice Deanship for Information Technology

    The Vice Deanship for Information Technology is responsible for developing and managing the University's digital infrastructure and technology systems by providing a secure and reliable technology environment that supports business continuity, enhances the efficiency of electronic services, and enables digital transformation. It also oversees the operation and maintenance of institutional systems and digital platforms, manages data centers and network infrastructure, develops technology solutions, and strengthens system integration to ensure the delivery of highly reliable digital services that meet the needs of the University and its beneficiaries.


    Vice Deanship for E-Learning

    The Vice Deanship for E-Learning is dedicated to advancing the University's e-learning ecosystem by providing integrated digital learning environments that support face-to-face, blended, and distance learning in accordance with the latest educational technologies and best practices. It also manages learning platforms, provides technical support and training for faculty members and students, develops digital educational content, and evaluates the quality of digital teaching practices. These efforts enhance the learning experience, improve the effectiveness of the educational process, and contribute to achieving the University's goals in academic excellence and innovation.


    Vice Deanship for Knowledge Resources

    The Vice Deanship for Knowledge Resources supports the University's academic and research environment by providing and managing digital knowledge resources, enriching scholarly content, and facilitating access to international databases and digital libraries, thereby enhancing the quality of education and scientific research. It also develops information services, manages digital repositories, supports scholarly publishing, and establishes partnerships with knowledge content providers to create an integrated knowledge environment that meets the needs of students, faculty members, and researchers. 
     

    Digital Transformation

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    The Deanship adopts the latest digital technologies to deliver smart services based on automation, system integration, and data analytics, enabling faster processes, improved service quality, and greater efficiency in institutional operations, in line with the objectives of Saudi Vision 2030.

    The Deanship of E-Services is also committed to advancing the University's digital transformation maturity by implementing national frameworks and methodologies and continuously measuring performance, thereby enhancing compliance and improving the quality of digital services. The Deanship also monitors and improves the University's performance in national digital transformation indicators adopted by the Digital Government Authority kku, utilizing assessment results to develop digital initiatives, enhance operational efficiency, and improve the beneficiary experience, in alignment with national directions and best practices.

    Innovation and Emerging Technologies

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    The Deanship believes that innovation is a fundamental pillar in the development of digital services. Therefore, it strives to build an institutional environment that encourages creativity, supports innovative ideas, and adopts technology solutions that enhance operational efficiency and improve the beneficiary experience.

    The Deanship also leverages emerging technologies, including artificial intelligence, data analytics, intelligent automation, and cloud computing, to enhance services and operational processes, support informed decision-making, and improve the quality of institutional outcomes.

    Furthermore, the Deanship seeks to strengthen collaboration with various University sectors and relevant stakeholders to promote knowledge exchange, implement joint initiatives, and build an innovative digital ecosystem that supports education, scientific research, and university administration.

    Information Security

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    The Deanship of Electronic Services places great importance on information security and cybersecurity, recognizing them as fundamental pillars for ensuring the sustainability of digital services and protecting the University's technology and information assets.

    The Deanship implements the national cybersecurity controls issued by the National Cybersecurity Authority kku and adopts international best practices in risk management, data protection, identity and access management, and business continuity to ensure the delivery of secure and reliable electronic services that achieve the highest levels of readiness and compliance.

    The Deanship is also committed to promoting cybersecurity awareness among members of the University community, strengthening institutional capabilities in digital protection, monitoring cyber threats and risks, and implementing advanced security solutions to enhance confidence in digital services and ensure their long-term sustainability.

    Last Modified Date: 24/08/2026 - 08:07 am Saudi Arabia Time
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    Last Modified Date: 11/08/2026 - 8:00 AM Saudi Arabia Time